David Brück-Thies Buchhandlung Feussner Köln

"We have now been receiving telephone support from the hgv for over six years, once a month on call. For us, this only brings advantages, because you can order the titles from the various publishers bundled together and, of course, get them with an invoice in one delivery. Personal contact is particularly important to us, which would of course fall by the wayside with purely online ordering."